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OPERATIONAL EXCELLENCE STEPS Process improvement activities are investments that will increase the capacity utilization, profitability and revenue of your business in the short and medium term. As with any investment, the solution investments of Operational Excellence projects are expected to provide organizations with a satisfactory return on investment (ROI) . In this approach, we suggest a two-step path: 1- CHECK-UP® Check-Up® establishes the relationship between the strategies of organizations and business results. It is a study where processes are analyzed using proven scientific and technological methods and the OpEx Road Map is created based on these analyzes. The duration of Check-Up® may differ depending on the size of the organization and the complexity of its processes. From Check-Up ® you will get the following results: By determining the Critical Processes and Critical KPIs that have the most impact on your strategies and costs, you focus on the right processes and areas to improve. Your improvement opportunities are revealed on the basis of these critical processes. The financial impacts of your Improvement Opportunities (current losses and expected benefits) are determined. Your prioritized Improvement Opportunities List is prepared by considering strategic importance, contribution to wastes, cost of improvement and expected benefit. 2- ROLL-OUT After the projects are selected at the end of the Check-up®, the second step called Roll-Out is starts. Roll-Out can take two different forms: ​ - Project Leadership Approach : In this approach, our consultants act as project leaders in the advancement of the projects determined, and the people appointed from your organization will provide technical and implementation support to these projects. - Training and Coaching Approach : In this approach, projects are carried out under the leadership of the employees of your organization, who receives detailed training on continuous improvement tools. Our consultants provide periodic coachings to these employees. * You can click the link for some sample cases.

INNOVATION INCREASE YOUR REVENUE WITH OUR INNOVATION SOLUTIONS WHAT? WHY? TOOLS DEMO WHAT IS INNOVATION? Innovation is an approach that enables organizations to reinterpret their existing processes / services / products and solutions by using world-proven methods such as Innovative Problem Solving Techniques , TRIZ , Blue Ocean , and reach turnover / market share / profit increases that they cannot achieve with their current business practices. WHY IS INNOVATION NECESSARY? Organizations are faced with constant change. When the current ways of doing business are insufficient to meet the demands, they should be interpreted in a different way . With innovation tools that have proven their success worldwide; New products / solutions / services are developed Current process problems are solved with new methods Solutions offer more advantages over regular methods WHAT DO INNOVATION TOOLS DO: Innovation tools will allow you to look at your current business problems from a different perspective. With these tools: Your speed of innovation increases By defeating Psychological Inertia , you can add different areas of expertise to the solution process. You can solve constraints based problems like the Iron Triangle. You can come up with level 4 and 5 inventions stated by Genrich Altshuller. For a free demo , please book from the link below. DEMO

TASK MINING SOFTWARE MONITOR AND IMPROVE EVERY TASK ON YOUR SCREEN WITH TASK MINING SOFTWARE WHAT? WHY? CAPABILITIES CONTACT CASES WHAT IS TASK MINING? Task Mining is an Operational Excellence tool allows you to automatically compile user interface (UI) logs kept in relation to low-level event data (for example, application open-close, keystrokes, mouse clicks, data entries) and to monitor and improve productivity. WHY TASK MINING? Task Mining presents the time you spend in front of the screen by integrating the data from the finest details in your tasks and visualize it with a business intelligence platform. ​ With this approach, the duration of your task initiatives is reduced to seconds . With Task Mining ; ​ You can see all the details of the tasks (Excel usage, pdf reading, keyboard usage, scrolling, clicking, object) on the screen. You can reveal the improvement opportunities for the activities performed on screen with the data. By seeing which work consumes for how long, you can optimize resources. You can easily prioritize automation opportunities such as RPA / BPA in your business. By identifying different steps for the same job, you can provide standardization. WITH TASK MINING, YOU GET THE FOLLOWING CAPABILITIES: You can install the software and start receiving data within 1 hour. Since it does not require integration , you can collect information on every step that happens on the screen. Without any screenshot is taken, you can save both resources and time. With the help of employee privacy measures , you can ensure the protection of confidential information. Apart from the task, you can also see the capacity needs of your hardware. You can install it in the cloud or on-premise according to your desire and keep all the data on your company server. You can perform holistic analysis by combining the collected data with other data sources (eg Process Mining). You can compare the work steps between each other or with a standard. With Business Intelligence , you can instantly see all the changes happening on the task. Leave your contact information for additional information PLEASE CONTACT US You can find some sample cases from different sectors below. TASK MINING IN THE FINANCE SECTOR Credit disbursement tasks Policy preparation tasks EFT tasks Call center tasks Payment tasks Branch operation tasks Check tasks Cash processing tasks Account tasks Audit tasks Investment operation tasks Task selection for RPA / BPA

ABOUT US BiLiG OpEx was founded in the UK in 2015 with the aim of providing solutions to business problems with current methods and digital technologies in the field of Operational Excellence and revealing and evaluating opportunities for improvement. Our founding partners have enriched their nearly 20 years of process management and continuous improvement experience, gained as consultants in world's leading companies, with the requirements of the digital age Industry 4.0, Iot, Robotic Process Automation and Artificial Intelligence approaches. ​ Since 2015, Bilig OpEx, has been providing services for its global customers , in the Turkic Republics, Middle East, South Asia and Turkey. BiLiG OpEx is a solution provider for the services below: ​ Operational Excellence : Consultancy and training services to eliminate factors such as inventory, quality and efficiency that affect your organization's profitability. Digitalization : Providing self-financing technological solutions for your organization's needs. Innovation : Consultancy and training services for reinterpretation of existing processes in a way to increase profit and market share ​ You can review our Frequently Asked Questions (FAQ) page for summary information about our services. Also on our Blog / Vlog page, you can access detailed blogs and videos of these topics. ​ Our article titled “ A Proposed Methodology for Process-Based Digital Transformation Road Map: Digi-Check-Up® ”, published under the guidance of Istanbul Technical University and presented at the 2019 International Engineering and Technology Summit, which puts process improvement and digitalization approaches in a concrete and holistic perspective. It's been found particularly important by digital solutions providers and our team has been adopted as the single solution partner by Turkey's largest digital integrator. As well as learning and developing and serving the use of knowledge for the benefit of industry and humanity with the pride and happiness of sharing them with our customers we will be pleased to be at your service . ​ You can use the form on our contact page and our social media accounts to reach us.

PROCESS MINING SOFTWARE MONITOR AND IMPROVE YOUR PRODUCTION WITH OEE + WHAT? WHY? CAPABILITIES CONTACT CASES WHAT IS PROCESS MINING? Mastering, knowing and managing the flow and data of the process is the basis of process management and process improvement. Process Mining is an Operational Excellenc e tool that offers a holistic and interactive representation of the end-to-end process flow and process data by processing digitally stored time stamps with artificial intelligence and data mining tools of the business softwares you use (such as ERP, CRM, BPA). WHY PROCESS MINING? Process Mining creates a fully integrated process awareness by integrating process modeling activities with data and visualizes it with a business intelligence platform. With this approach, the duration of your process modeling initiatives is reduced to the level of seconds . With Process Mining ; You can produce a mapping that reveals all the details in your processes. You can reveal improvement opportunities such as bottlenecks and dead ends in your processes with your data. With the ability to see which process step consumes how much resources (time, employee, FTE, cost) you can easily optimize resources . You can easily prioritize automation opportunities such as RPA / BPA in your processes. You can check compliance with legislation and procedures with real data. You can evaluate the risks in changes by simulating the improved versions of your processes. By identifying different progressing processes for the same job you can find standardization opportunities. WITH PROCESS MINING, YOU HAVE THE FOLLOWING CAPABILITIES: You can easily get data from many business software with connectors: SAP, Oracle, Infor, Microsoft, ServiceNow, Salesforce, Zendesk, JDA Software, Manhattan, other systems with ODBC drivers; Like Mendix, OutSystems, Amazon Web Services, Google Cloud, Betty Blocks. If there is a special software for your organization , you can get data with the appropriate connector designed for yoursoftware. With Artificial Intelligence , you can determine the root causes hidden in your processes. With alarms , you can be informed whether your processes are operating in accordance with the rules / basic performance indicators. You can examine your processes in the detail you specify with the zoom in / out option. You can define repeat jobs automatically. You can compare processes between each others or with the standard. With Business Intelligence , you can instantly see all the changes in the process. Leave your contact information for additional information PLEASE CONTACT US You can find some sample cases from different sectors below. PROCESS MINING IN FINANCE Credit disbursement process Policy preparation process EFT process Call center processes Payment processes Branch operation processes Checking processes Cash processing Accounts management processes Audit processes Investment operation processes IT services Process selection for RPA / BPA

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